* than a new post about interpersonal relationships
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Archive for November, 2008
Ma ai
November 11, 2008Three Powers of Body Language
November 11, 2008http://hotjobs.yahoo.com/career-articles-three_nonverbal_keys_to_negotiating-178
Three Nonverbal Keys to Negotiating
by Pat Mayfield, for Yahoo! HotJobs
Whether settling a contract or nailing down salary terms, successful negotiators use nonverbal techniques to increase their power and enhance their impact on the outcome. Here are three focal points that will help build your negotiating power.
The Power of Body Language
Using body language is as important as reading body language. Practice these guidelines until comfortable.
The power standing position is: feet slightly apart and planted to the floor; shoulders comfortably back; neck straight, not tilted; stomach in; and arms comfortably by your side. Also use this stance when entering a room, except walk with a comfortable stride — not too slow and not too fast.
Posture and Stance:
- Stand or sit up straight. Don’t slouch or lean against anything.
- When seated, place both feet flat on the floor, not crossed or tucked under the chair.
- Lean forward to exude energy, or lean back to appear more relaxed.
- Don’t cross your arms across your chest as a defensive move.
Hands:
- Don’t touch your face or cover your mouth.
- Don’t touch the other party except for the handshake.
- To increase trust, keep both hands out in the open, not in your pockets or under the table.
- Do not grip your hands or clasp in the prayer position.
The Power of the Eyes
Most people show their true feelings through their eyes. To build confidence:
Do:
- Make direct eye contact with everyone involved.
- Smile comfortably with your eyes as well as your mouth.
- If possible, watch the pupils of their eyes. Pupils dilate when they see something they like.
Don’t:
- Stare or glare.
- Look away when someone is talking to you.
- Roll or rapidly move your eyes.
- Blink often. The more a person blinks, the less he or she is trusted.
External and Internal Power
External power is having a strong appearance. If the negotiation is on your turf, your work area is part of the external power. Internal power is having genuine confidence.
Why are these types of power so important? Because if your external appearance or internal attitude turns off the other party, you may never get them to agree with you.
To increase external power:
- Keep the negotiating environment appropriate to the situation.
- Be dressed and groomed appropriate to the situation.
- Speak slowly and clearly, and project with a strong full voice. The other party must be able to hear and understand you before you can get what you want.
- Lower your voice tone to avoid a weak, high-pitched tone.
- Be courteous.
To increase internal power:
- Practice a mock negotiation several times. Practice is the best-kept secret of great negotiators.
- Be thoroughly prepared. Know what you want and what you will give. Predict what the other party will want and will be willing to give.
- Have everything you need with you to keep from getting flustered.
- Truly believe in yourself.
Pat Mayfield is the president of Pat Mayfield Consulting, LLC, based in San Francisco and Pleasanton, California. She specializes in sales and marketing solutions, working with companies of all sizes.
The Outstanding Professional
November 8, 2008TYPES OF MARKETING
Cathy Fennell made us all laugh at the London workshop on Sustainable Marketing on October 1st, with the following gem:
You meet a woman in a bar and go right up and tell her, ‘I’m really good in bed’.
That’s direct marketing
You see a woman in a bar and get a friend to go right up and tell her, ‘My friend’s really good in bed’.
That’s advertising
You meet a woman in a bar, buy her a drink and next day send her flowers and a card that says, ‘I’m really good in bed’.
That’s PR
You meet a woman in a bar and she comes up to you and says, ‘I hear you’re really good in bed’.
That’s brand recognition!
attack
November 8, 2008http://hotjobs.yahoo.com/career-articles-bullies_in_the_workplace-298
Career Tools > Career Articles > Bullies in the Workplace
by Robert DiGiacomo, for Yahoo! HotJobs
Bullies in the Workplace
…
She explains, “The ‘bully’ term implies they intend to do harm. In fact, this is not what I’ve found. Essentially, they are blind to the impact of their behavior on others. Generally, they don’t see it.”
…
The Mind of the Bully
The bully boss, according to Crawshaw, displays overaggressive behavior out of fear, not confidence.
“When they get anxious about how they’re going to be perceived, they attack,” Crawshaw says. “It’s helpful for people who are subordinates to realize it’s not their problem — it’s the boss’ problem.”
…
